08.11.2023
Jens Heidkötter: "Queremos contribuir para um mundo melhor com nossas soluções inovadoras em bombas"
NETZSCH Pumps & Systems - mais do que apenas bombas de deslocamento positivo! O especialista global em manuseio de meios complexos quer "contribuir para um mundo melhor com soluções inovadoras de bombas", diz o CFO Jens Heidkötter. Ao fazer isso, a satisfação do cliente é sempre a principal prioridade.
The goal is formulated and understood by all. We will show you how the ambitious project is to succeed, what NETZSCH stands for as a globally active company and how to benefit.
Atendimento Personalizado
De fabricante de monobombas a líder de mercado
NETZSCH has developed, produced and distributed positive displacement pumps for over 70 years. It all began in 1952. Ten years later, the Netzsch-Mohnopumpen GmbH was founded in Waldkraiburg by Erich Netzsch as part of today's NETZSCH Group, which has been around for 150 years. From then on, we produced mono-pumps, another name for progressing cavity pumps. NETZSCH do Brasil was founded in 1973, followed twenty years later by NETZSCH India and NETZSCH Lanzhou Pumps - conquering the international market and changing our name to NETZSCH Pumpen & Systeme GmbH. Today, the business unit Pumps & Systems comprises more than 2,000 employees at five development and production sites and 35 sales companies, a cooperation partner in Japan and over 200 NETZSCH agencies worldwide. The pump manufacturer sees itself as a premium supplier, as Heidkötter explains: “We see ourselves as absolute specialists in our field with a solid customer orientation. We try to understand the medium we deal with perfectly. Therefore, it doesn't end with selling a pump. It's about understanding and solving the customer's problem.” Our claim, Proven Excellence, also underlines this. We promise our customers outstanding performance in all areas.
NETZSCH: O especialista para lidar com mídias complexas
This is only possible thanks to the many years of experience of the company and especially the employees, as Heidkötter points out: “The foundation of our work is trust and responsibility. The managers can rely on the experience of their employees. On average, employees stay with us for 14 years - even 40- or 50-year anniversaries are not uncommon. This makes it possible to work very independently.” The portfolio has also continued to develop over the past few years. It now includes countless products, from the smallest dosing pump for the industry to large pumps for the oil and gas sector or mining. In addition to the proven technology of NEMO® progressing cavity pumps, these also include TORNADO®rotary lobe pumps, NOTOS®multi screw pumps, PERIPRO®peristaltic pumps, as well as grinding systems and barrel emptying systems. “We have a resilient and stable business model. This is also due to the variety of applications we cover”, explains Heidkötter. With more than 75,000 pumps annually, NETZSCH underlines its technological and world market leadership. We owe this to the quality of our pumps and original spare parts, which we can guarantee solely through the core competence we have built over decades and the high vertical range of manufacture. “The hydraulic systems of our customers are very complex, so the design of our pump requires comprehensive engineering knowledge right up to the final implementation on-site”, says the CFO. “You have to understand the fluid you are moving, so designing a pump requires a very high technical attention to detail. Otherwise, the pump becomes inefficient.”
“We want to support the industry's progress with comprehensive, industry- and customer-specific solutions. Being a solution provider is our focus.”
Para um mundo melhor: Soluções de bombeamento da NETZSCH
Entender o fluido e, portanto, entender os problemas dos clientes é exatamente o objetivo da especialista global em manuseio de mídias complexas. No futuro, a NETZSCH quer se desvincular ainda mais do desenvolvimento clássico de produtos e desenvolver soluções holísticas. "Queremos apoiar o progresso do setor com soluções abrangentes, específicas para o setor e para o cliente. Ser um fornecedor de soluções é o nosso foco. Queremos nos desvincular do produto, trazer novos modelos de negócios para o mercado e dar suporte aos clientes com consultoria e assistência", diz Heidkötter. Isso também inclui os setores de baterias e alimentos alternativos há alguns anos. Mas as áreas de negócios tradicionais de meio ambiente e energia, alimentos e produtos farmacêuticos, química e papel, mineração e petróleo e gás midstream e downstream e upstream também continuam a desempenhar um papel importante. No entanto, a sustentabilidade também é altamente relevante - fiel ao lema: Verde além das cores corporativas. As bombas NETZSCH recém-produzidas se tornarão mais eficientes em termos de energia, reduzindo assim os custos de energia em todo o setor industrial.
A meta para o futuro é clara, como enfatiza o CFO: "A sustentabilidade é uma questão importante. Tudo o que fazemos deve servir a um propósito maior. É importante fazer melhor do que fizemos no passado. Queremos contribuir para um mundo melhor com nossas soluções inovadoras de bombas."
